Learning & Development Manager (Long-Term Contract)

Santa Clara, California, United States | Contract | Partially remote


Type: Long-Term Contract (1099)

Title: Learning & Development Manager (1099)

Location: Santa Clara Valley, CA

Availability: 40 hours/week (normal business hours PST), anticipated starting in January 2024

Rate: $65/hour, depending on scope of work and level of experience


Who We Are

Ardent offers a small company feel, with big company results. As learning consultants, we power our clients’ workforce transformations through custom learning and performance solutions.

Our three decades of success is due to Ardent’s tenacious team who embody client services in all we do; we are driven, flexible, and highly skilled. We’re always on the lookout for innovative, curious, and passionate people who can help us continue to support our clients and achieve our goals.

And we’re growing! Currently, we’re looking for a Contract Learning & Development Manager (1099) to join our extended team. You will be responsible for the overall execution of project engagements, keeping the account strategy top of mind. You’ll act as the anchor for the project team — facilitating strategic conversations with the client and leading the overall planning and implementation of projects to ensure client specifications and deadlines are met.

This is a long-term contract position with a high growth, innovative global tech company. The expectation is that candidates will accommodate a hybrid work environment, including 3 days each week in an office location in Santa Clara Valley, CA with the other 2 days being remote. There will be occasional travel to meet with team members in another office location in Phoenix, AZ. The rate for this particular role is $65/hour, which will ultimately take into account candidates' level of experience, education, and geographic location. There is not a variable compensation element associated with this role.

We’re excited to connect with candidates who align with our values and the qualifications outlined below. 

What You’ll Bring

  • Manage a team of Training Analysts, IDs, Multimedia Developers, and LMS resources — providing guidance, mentorship, and support to ensure individual and collective success
  • Handle human resource issues within the team, fostering a positive and collaborative work environment
  • Oversee the content development process, from needs analysis, design, development and review to deployment — ensuring alignment with the learning and performance objectives, instructional strategies, and best practices
  • Collaborate with stakeholders, subject matter experts, and vendors to define the project scope, requirements, and deliverables
  • Monitor and report on the project progress, status, and risks, and proactively resolve any issues that may arise
  • Ensure that the content is engaging, relevant, accurate, and consistent with the company’s brand, tone, and style guidelines
  • Evaluate the effectiveness and impact of the learning solutions, and implement continuous improvement actions based on feedback and data
  • Drive innovation in content creation by staying abreast of industry trends, emerging technologies, and best practices in learning and development
  • Advise on related projects led by other teams that effect L&D initiatives
  • Other duties as assigned

What You’ll Bring

  • Bachelor's degree in a related field, or equivalent years of experience required
  • 5 – 7 years’ experience as a Content Development Manager or related managerial role in L&D; experience in the learning industry is a plus
  • People management experience required
  • Demonstrated experience with Microsoft Office suite and Smartsheet, Microsoft Project or other project management tools
  • Working knowledge of such collaboration tools as iWork and Confluence
  • Proven experience in content management, including design, development, and delivery, with a track record of successful project leadership
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Familiarity with learning and development principles
  • Budget management experience
  • Knowledge of industry-standard content development tools and technologies, such as Adobe Captivate
  • Creative and strategic thinking to drive innovative content solutions
  • Problem-solving mindset with attention to detail
  • Ability to thrive in a fast-paced, dynamic environment

Equal Opportunity Employer

Come as you are. Ardent Learning is an equal opportunity employer. Ardent embraces diversity and is committed to building an inclusive environment for all employees.